A woman called earlier today wanting to know what was available with five bedrooms or more sitting on more than one acre of land. You agreed to call her back after doing some research. Now that you've called her back she is angry telling you she is looking for a three-bedroom house with traditional styling. What do you do now?
While conducting an open house, a younger man has been in the house for more than two hours. Each time there has been no one else in the room, the questions he asks get more personal. You sense he is a lonely person, and is not really interested in purchasing a house. What should you say or do?
What is the main reason people want to try and sell their house themselves, and what is your best reason they should use a professional?
You are feeling ill this morning and have a closing to go to later in the day. You suspect that you are contagious. What should you do?
You were supposed to meet a young lady at a property that has been empty for months. You arrive early and see a small group of unseemly boys across the street watching you closely. What do you say or do?
About an hour ago, you had taken a call from someone inquiring about one of your listings. You told the person you would call back with more information and they seemed irritated that you did not return their call for 30 minutes. You were delayed by an appointment with another client. How do you respond to this complaint?
