"You work in a pediatrician's office. As a mother with a sick child approaches you to ask a question, the phone rings. It's a patient with a billing question. Which patient waits, and which do you 'baby'?"
"I'd quickly take the call. It shouldn't take too long."
"Does anyone want to challenge this answer?"
(This player takes a Challenge the Answer! Challenge Card from her hand and gives it to the Judge.) "I challenge that answer! The person who is in the office takes priority. I'd take the name and number of the patient on the phone and promise to return the call when I have finished with the patient standing in front of me."
(This player takes a Me Too! Challenge Card from his hand and gives it to the Judge.) "I'm with the second answer. I think the focus should be on the person standing in front of us."
"I agree. A caller requesting billing information typically takes some time for research. The patient in the office takes priority."