A person is on the phone wanting an immediate appointment. He says the pain in his mouth is unbearable. How do you respond?
A person with obvious dental needs is asking many questions. Sadly, she claims to have only a fraction of the money it will take to solve just the most notable problem. What do you suggest for this young woman?
How late can a person be, and still “keep an appointment?”
A person calls to ask if our service is truly painless. How do you respond?
A woman is worried about the safety of x-rays. She says she does not want any taken while she is in the building because she is afraid for her safety. What do you tell this woman?
A heavy smoker is complaining the teeth-whitening treatment did not give him white enough teeth. He wants to know what you are going to do about it. What do you say?
