A woman is on the phone admitting that she never has been to a chiropractor before. She wants to know if we accept any insurance. How do you answer her question?
A long-term patient asks if the doctor can make a house call to his elderly mother in a nursing home. What is our answer?
How large of a factor is trust when a person considers a treatment by a chiropractor for the first time?
A new patient has just been treated for the effects of whiplash after his car was rear ended in a traffic accident. After you suggest a follow-up visit, he wants to know why the treatment is not "one and done". What should be our response?
You look in the waiting room and see a mother and her nervous looking daughter. The mother previously called and told us that her daughter is afraid that her treatment for her sore back will be painful. What methods do we use to reassure the daughter?
A long-term patient informs you that an orthopedic surgeon he had to see recently for a dislocated elbow has suggested not being seen by a chiropractor in the future. What should be said after hearing this?
