A person calls asking how many guests must purchase tickets in order to qualify for a quantity discount. What is your answer?
Recently, there was news about a food contamination outbreak at another amusement park across the country. A woman is calling asking what we do to ensure that our food and drinks are safe at our park. What do you say to reassure this potential customer?
You see a couple of boys near the back side fencing of one of the rides. What do you do?
A man with a couple of young boys says he would like to speak with a manager, and that he had no idea things, especially food, would be so expensive. What do you say, and or do?
One of our more popular rides is shut down for maintenance. You see about 30 teenagers and an older man approaching. The man says he would like to get a refund for his church group, because if he had known that we would not be offering full services, they would not have purchased any tickets today. How do you respond to this request?
A woman calls and asked if we had any discount days or special offers. What is your response?
