An elderly woman tells you she is confused. She is supposed to meet her granddaughter and tells you which flight the girl is supposed to be on. That gate is in another terminal complex, and the flight should have arrived ten minutes ago. What do you do?
A customer is on the phone. She tells you she is leaving on a flight at 3:00 PM today and will return at 8:00 AM tomorrow morning. She asks what will be the lowest cost parking option. What do you tell her?
A young man tells you that a man is lying on the floor of a stall in the restroom. What do you do after hearing this?
While walking past a gift shop you think you see a woman take a small item from a shelf and put it in her purse. What, if anything, do you say, or do?
A tired looking woman approaches you and asks, “To whom do I complain that you are allowing aircraft to keep circling over an area for nearly an hour at night?” How do you reply?
You see a girl about age eight wandering about and she has a worried look on her face. Do you do anything, and if so, what do you do?
