Team sales and service meetings are not just for restaurants. Focus your team on the issues that will make your business a success. Whether you call them a huddle, a pre-shift or a team meeting, QE makes delivering quick and easy meetings a snap.

 

Customer Service

includes realistic situations that confront retail associates and management personnel. These situations can be customized for your business.

 

Sales Opportunities

has scenarios and dialogs designed to prompt retail associates to recognize sales opportunities. Logical product/service offerings, recognizing and responding to objections, and proper referral and closing, are covered. These too, can be customized for your business!

 

Food Safety

keeps your team aware and on guard. This is an ideal tool for preparing your crew members for the jump to management, and it is perfect for keeping the manager's skills sharp! This subject is not just for restaurants, but retail too.

 

Basic Management Skills

has scenarios covering leadership, decision-making, motivation, time-management, training subordinates, and communication.

 

Employee Relations

includes situational questions ranging from diversity to the friction created when retail employees interact with staff members within their own, and other departments.

 

Professional Standards

contains ethics, etiquette, dress and grooming standards in our easy discussion format. This is an excellent venue for setting guidelines and ensuring practical understanding of these criteria.