A woman is on the phone. She wants to know if our service leaves behind any residual pesticide. She is concerned since her grandchild will be coming to visit a week from now. What do you answer?
Mrs. Johann is on the phone again. She seems to call every three weeks, and today she is complaining our service is not effective because she had a spider in her basement shower. We’ve had follow up visits in the past for similar complaints. What do you suggest, or say?
How do we prioritize our service calls?
A customer tells you she has pets. She wants to know if our safest pest control option is also our most effective. What is your answer?
A man is on the phone. He is asking why he should have us deal with his pest control issue, instead of buying a few things from the local home and garden store to take care of the issue himself. How do you respond?
A prospective customer wants to know if we can kill the ‘bad spiders’ but leave the ‘good spiders’ alone. How do you answer this?
