A man is looking at a number of display homes. He wants to know if we have a list of where he could locate his house. He says that he does not see very many manufactured homes in our area. What do you say, and do?
What is the most common complaint customers have after purchasing a manufactured home?
A man comes in claiming he purchased a manufactured home from us more than three years ago. He says that he is interested in upgrading his windows. He wants to know if the windows we use are standard sizes, with replacements easily found anywhere. How do you answer his question?
A young couple is in looking at some of our homes. The young lady asks if there are any attractive financing offers for manufactured homes at this time. How do you answer this question?
A woman wants us to redo her bathroom. She is complaining about how the wallpaper has started to peel on the corners. Upon questioning her, you discover that she did not follow the cleaning instructions, but used a solvent-based cleaner. What do you do, and say for this customer?
About a month ago, a couple purchased a manufactured home and had it set on a foundation. Today, the husband is calling to complain that one half of the house has settled about a quarter of an inch and there seems to be an uneven fit. What do you suggest, or offer, to the man on the phone?
