A patient is claiming that she now has a cold and is certain she was infected by another person in the waiting room three days ago. What do you tell this woman?
Other than the location, name one reason for the popularity of quick-care clinics.
What is your main concern when speaking with or meeting a patient for the first time?
A patient is on the phone, asking you to set him an appointment during a busy time. At least three times prior, he has made appointments and then not shown. Do you make the appointment?
You walk into a room and see a patient handling some of the instruments. What do you do or say now?
A patient asks how long it will take before he will be seen by the doctor. You tell him approximately fifteen minutes. He is looking at his watch and motions to you after sixteen minutes and is furious. What do you say to the man in a hurry?
