If you have a problem with a co-worker, what is your course of action to resolve this problem?

Which is worse?

1) A co-worker asking for help and then leaving the task entirely in your care.

2) A co-worker making a mistake that you must correct because he or she did not ask for assistance.

You occasionally speak with a certain man in the back office, who uses a few terms that some people might find offensive. He may not even realize what he is saying. How would you get this man to see the error of his ways?

Your supervisor has publicly recognized you for your hard work. Two of your co-workers really helped carry the weight of the work. What, if anything, do you say or do?

Tactfully reword:

“You really screwed up this time...”

Who is your guest/customer? Describe him or her.