You notice a gentleman in a wheelchair trying to reach an item far above his head. You note that this customer is across the store. What will you do?
A miserable-looking customer wants to purchase some cold medicine. This man has exact change. Unfortunately, the power is out and your cash register is off. What will you do?
Name one reason many mineral and dietary supplement companies do not offer satisfaction guarantees.
Our store limits the number of certain cold medicines that may be purchased at one time. You have a man and six friends each walk forward to purchase the maximum number of boxes of one medicine. What do you say or do now?
There has been a recent recall of baby products. You know that you have returned all questionable products to the manufacturer. You note a couple hesitating at one of the competing brands of the product. What do you say or do, if anything, to reassure this couple?
A clerk from a competing store is comparing prices and is making notes on a clipboard. Again, this young lady is asking for help finding a number of items. What do you say or do?
