A member says he has an account and wants to cash a check. He says he cannot remember his account or member number. What do you do for this member?
A woman wants to deposit $10,020 in cash. What steps do you take for this deposit?
A construction worker is in on his lunch hour to cash a check. He does not have an account, but the check is drawn on an account from your institution. What do you do for this gentleman?
A woman is cashing a large check and wants most of the cash in smaller bills. She insists that you look at her while she loudly talks. Her interruptions are constant and causing you problems in counting the cash. What do you do?
A woman is in complaining that the ATM on the outside of the building went through the entire transaction but gave her only twenty dollars of the forty she requested. Her receipt shows that she has been given forty dollars from her checking account. She is waiting; what do you do?
A member has brought in her eight year-old son. His son has a check to cash and does not have an account with our credit union. How do you treat this request?
