What is the most common complaint you hear, and what is your best solution to reduce the number of complaints?
A woman with three young children is waiting to be helped. She is holding the title to her car and tells you that her husband would never approve of her getting a title loan. What do you say and do after hearing this?
An elderly man enters and angrily points his finger at you, saying that our fees amount to highway robbery. How do you respond to this charge?
Of our customers who use payday loans how many days is it before they usually get paid?
Do most of our customers have regular bank accounts, and if so, why do they not go to the bank to receive the same services that we offer?
A potential customer wants to know how many days late he can be before he would lose his vehicle should he take out a title loan from us. What is your answer?
