A man was in earlier and deposited over $6,000 in cash. He is back later in the day with another $5,000 in cash. How do you handle this deposit?
A well-dressed businesswoman is in making a deposit for her business. While counting the cash, you pick out a counterfeit bill in her deposit. What do you tell this woman, and what steps do you take?
A furious man approaches you. It seems that a merchant confiscated his credit card. Our bank issued his card and he wants answers now. What do you do to get to the bottom of this complaint?
A customer wants to cash a check. The check is signed but the date is missing. You see this woman filling out the amount, but the check is not from her own account. How do you approach this request?
You have a gentleman on the phone. He suspects that his statement was stolen from his mailbox. What do you do from here?
A woman looks distraught. She tells you that she has had her purse stolen and is missing her credit cards and traveler's checks. She is from out of town and could use your help; what do you do?
